Just Say No

"Just say no." - Nancy Reagan

I may be showing my age with that reference, so for those who don't know, that advice came from the American First Lady in the '80s, aimed at getting kids to turn down drugs. It went over about as well as it does now when someone advises a corporate executive to abandon their pet project.

Coincidence? Who am I to say?

But I do get it. Saying no is hard. It feels like a loss, and we hate losing. There's even a psychological term for it called loss aversion.

So we say yes, especially because in isolation, so many ideas sound great. But every yes steals time, budget, and attention from something else. You may not feel that trade right away. But you may feel it acutely months later when the thing you cared about most is still sitting there untouched because everything else ate first.

One way I've found to make it a little easier is to recognize that this doesn't have to be a binary yes or no decision. You can really give yourself four options instead of two.

Yes. It fits what you said was strategically important. Do it. Full commitment.

Yes, if. It could work, but something has to change first. Maybe it's less scope, a different timeline, or something else on your plate has to go to make room.

Not yet. The idea has real merit. It's just not right for now. You're not killing it. You're parking it.

No. Clean and final. This protects your team's time more than anything else you can say.

Successfully executing a strategy means making hard choices. It means picking one path and letting the other go, even if that other path already has money, time, or people attached to it. And it means saying no to things already sitting on your plate, not just the new requests coming in.

You have to be honest about the sunk costs of the budget you already spent, the year you already invested, and the passion you still feel for something you built. None of that is a reason to keep going if it's not the best way to achieve your strategic intent. But it's definitely part of the reason it's hard to stop.

While it's very hard to say no, something really does lift when you finally accept you're not doing something and move on. The focus you gain going forward is incredibly valuable for you and your team.

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The Conventional Business Wisdom Trap