Welcome to Musings—a space where we cut through the noise and get to the heart of effective leadership and strategy execution. Here, we share hard-earned insights, practical frameworks, and candid reflections to help you navigate the complexities of leading teams and driving change.
Each post is designed to be a quick, impactful read—something you can digest between meetings and apply immediately. Whether you're refining your leadership approach, tackling execution challenges, or seeking to foster a more cohesive team, you'll find valuable takeaways here.
Dive in, reflect, and let's grow together.
“What Do You Think?” Might Be the Most Dangerous Question You Can Ask
In theory, “What do you think?” is an open-minded, inclusive, and collaborative question.
In practice, it can be a total disaster.
Over the past few weeks, I’ve been in a handful of meetings where that question completely derailed the conversation. In each case, an idea was shared without any explanation of what problem it was solving or what objective it was trying to achieve.
The responses started rolling in.
They were enthusiastic. They were critical. They were long-winded.
The Decision Accelerator
Imagine if every decision you made could make or break your company's future. Every day, employees at all levels are bombarded with decisions that shape the organization's trajectory. Each choice, no matter how seemingly small, has a ripple effect. Are your decisions propelling your company forward, or are they holding you back?
According to McKinsey, companies make tens of thousands of decisions daily, yet only 20% of them are considered high-quality decisions. How can we ensure our decisions are among the high-quality ones? Executing a strategy involves navigating a sea of choices, big and small. Leaders can’t possibly oversee all of them. In fact, most decisions happen far from the executive suite, carried out by people on the front lines. As Matt O’Connell, CEO of Vistaly, told me, “On the ground, it’s the day-to-day, nitty-gritty stuff where you need to make quick decisions. The executives don’t care about the details—they just want the problem solved.”
Making good decisions quickly is critical, but it’s not easy. Decision-making is influenced by a number of factors—ranging from cognitive biases to stress and emotional pressures—that can cloud judgment and lead to inconsistent or rushed choices.
The Monkey Cage Session
I’ve seen a lot of strategies and “solutions” fail over the years primarily because the solution was crafted before the problem addressed was thoroughly understood.
Many times, the strategy or solution was the result of a brainstorming session filled with type A personalities (me included) ready to make things happen. You may be familiar with the type of session I’m referencing. Usually, there’s a guru consultant leading the charge.
Those types of session frustrate me. I’m concerned there’s too much action, too many unspoken assumptions, and not nearly enough serious thinking.
Over the years, I’ve developed a problem solving technique that I’ve found to work a lot better. I call it the Monkey Cage Sessions.
“We Tried That Before and It Didn’t Work”
“We tried that before and it didn’t work.”
Man, I’ve heard that phrase a lot in my life. And truth be told, I’ve spoken it more than I care to admit.
But when something fails once in the past (or even more than once) should it be doomed forever?
I was once lucky enough to hear futurist Bob Johansen speak, and he said something that really stuck with me:
“Almost nothing that happens in the future is new; it’s almost always something that has been tried and failed in the past.”
The Power of a Little Naïveté
Most of us are experts in something. Our expertise and experience are usually significant advantages that allow us to deal effectively with complex problems and situations. But they can occasionally be Achilles’ heels when they breed the type of overconfidence that causes us to overlook simple solutions in favor of more complex and costly solutions. Injecting a little naiveté into some problem solving sessions can spur new thinking that results in more effective and efficient solutions.
In my experience, experts tend to skip right by the simple solutions to most problems. Groups of experts working to solve a problem are even more likely to head directly to the more complex solutions.