Delegate the How
When you’re accountable for the outcome, letting go of the “how” feels risky.
If the team takes a wrong turn or misses a date, you’ll be the one explaining.
Still, trying to own every move will burn you out, disenfranchise your team, and likely leave better solutions undiscovered. Instead, define the destination; they determine the path to get there.
What to Own
The What. Define success: the metric(s), the target, the customer or stakeholder change, the due date, and a crisp “definition of done.”
The Why. Give the strategic context so people can make smart trade-offs without guessing your intent.
The Pre-Approvals. Hand the team a decision-making toolkit up front:
Guiding principles: e.g., “customer impact over internal convenience,” “speed beats polish,” “protect brand promises.”
Constraints: budget, timeline, legal/brand standards, technical do-nots.
Priority trade-offs: what wins when two good things conflict (e.g., reliability > novelty; accessibility > visual flourish).
With those pre-approvals, the team can move without waiting for you, confident they’re inside the lines you set.
Checkpoints That Respect Autonomy
Stay engaged without micromanaging by designing a process that surfaces risk early without hijacking the work.
Early alignment review. Validate the approach against the outcome and pre-approvals before any implementation begins.
Thin slices, fast. Have quick feedback checkpoints of small samples, pilots, or one-pagers over big decks. Short feedback loops beat long post-mortems.
Risk radar. Keep a live list of top risks, owners, and next tests. Review it briefly each checkpoint.
Exception path. Define what truly needs your sign-off (e.g., brand/legal) so everything else can flow.
Questions That Guide Without Grabbing the Wheel
Use prompts that sharpen thinking instead of prescriptions that replace it:
What’s the most meaningful early deliverable we can show by the next checkpoint that proves we’re on track?
Why: encourages evidence over activity.Which constraint is most binding right now, and how are we designing around it?
Why: focuses creativity at the bottleneck.What are the top two risks, and what’s the next validation for each?
Why: prioritizes mitigation over speculation.Which options did you reject, and why?
Why: surfaces decision criteria and improves option quality.Which decisions here are hard to reverse, and what must we learn before making them?
Why: avoids hard-to-reverse mistakes and moves quickly on easy-to-reverse decisions.What’s the smallest customer/stakeholder signal we can gather before we invest more?
Why: grounds choices in reality, not opinions.Where do you need my help to unblock around resources, air cover, or cross-team decisions?
Why: keeps leadership leverage where it matters.
I’m not proposing a complete hands-off approach. It’s about hands-on the right things: outcomes, boundaries, cadence. You trade status theater for evidence, debates for pre-approved trade-offs, and control for a system. Do that, and the work speeds up, team energy builds, and you don’t burn out.